Installer Log Files

The installer creates log files that contain the full trace log from the installation process, successful or otherwise.

The default location of the installer log files is the directory set by the variable %TEMP%. You can change directory into this folder. For example:

>cd %TEMP%

The installer log files are as follows:

Install_rc_comp.log

This file appears if the check box Show the Windows log file is selected on the final installation dialog box, before you click Finish.

Summary.rtf

This file shows the content of the Installation Summary page of the installation wizard. This is shown at the end of a successful installation, and shows details of the files installed onto the system during that installation run.

You can view the log file contents using any text editor. If there is an issue with the installation you should supply these files to Serena Support.