RFC Provider Connection Information

Specify the instance of SBM if you are using SSM as a provider for Requests for Change (RFCs). These may reside in an SBM system other than the SBM system where Serena Release Manager resides. Other systems may also be used as the RFC provider depending on your implementation details.

 

 

NOTE  The default implementation of SSM expects Serena Release Manager to be installed in the same instance of SBM as SSM.

To update the RFC provider connection information:

  1. On the RFC tab, make sure the variables are set to the correct connection information for your installation of SBM that provides RFCs as shown in the following example.

Example

Set the SSM provider details for RFCs. This example sets the values needed to retrieve RFCs from the SSM, with the SBM application services running at on port 80 of host svr-dev-ssmv01.

itsm-connection.properties

itsm.ws.app.url=http://svr-dev-ssmv01:80/gsoap/gsoap_ssl.dll?sbmappservices72

itsm.user=rlmadmin

itsm.password=rlmadmin_test