Who Does What in Serena Release Manager?

In the default implementation of Serena Release Manager, the defined roles are Release Manager and Release Engineer. The Release Manager role has primary ownership in the planning activities and has secondary ownership throughout the lifecycle. The Release Engineer role has primary ownership for the deployment tasks and deployment process templates.

As the release follows the states of the lifecycle, ownership of activities changes based on the roles responsible for various states of the release. The roles can be customized to fit your organization’s needs, with ownership at progressive states given to roles that have the responsibility for those states’ activities.

Example roles are described in the following table. 

Role

Description

Application Owner

A possible role in Serena Release Manager that is the business owner of an application. An application owner is responsible for approving an application release during the planning stage and receives notifications of application release status.

Build Manager

A possible role in Serena Release Manager that performs builds for a release. This role may also be the Installation Manager in some organizations.

Change Manager

A possible role in Serena Release Manager that is responsible for the IT Operations for the systems where the pre-production and production release environments reside. A change manager approves deployment into pre-production and production environments.

Development Manager

A possible role in Serena Release Manager that is responsible for and approves development activities for a release. A development manager would typically be consulted during the release management process and provide approval on the content of a release package.

Installation Manager

A possible role in Serena Release Manager that ensures that the deployment, or installation, of a release is done correctly and completely. An installation manager is assigned manual deployment tasks in Serena Release Manager and is responsible for deployment of request packages into environments.

This role may also be the Build Manager in some organizations.

QA Manager

A possible role in Serena Release Manager that is responsible for and approves testing activities for a release.

Release Engineer

The default role in Serena Release Manager that is responsible for the automating the release deployment and resolving any deployment failures. For example, a release engineer may create deployment tasks for release packages.

This role may be the Installation Manager or Build Manager in some organizations.

Release Manager

The default role in Serena Release Manager that is responsible for releases within a particular organization. A release manager manages and monitors releases, plans releases in collaboration with development managers, and responds to successes, failures, and other statuses.

 

 

NOTE  Roles in the default version of Serena Release Manager are Release Manager and Release Engineer. Roles for your organization may be customized and may include different roles than those described here.