When you encounter an issue in Serena Release Manager, there are several places you can look to determine the problem.
Depending on the area of the product where the error occurs, you may use one or more of the following:
Information displayed in the Serena Release Control user interface.
Information stored in the Serena Release Manager product log file, rlm.log.
Troubleshooting information for integrating products, such as SBM, Dimensions CM, ChangeMan ZMF, and Serena Release Automation.