Snapshot Promotion Errors

If the promote of a snapshot fails or gives warning messages, here are some possible reasons and solutions.

The environment endpoints are not mapped properly

If the promotion of a snapshot fails, the message in the log may give an error message similar to one of the following:

ERROR -- Can't deploy a process app with orchestration to an environment that doesn't have target servers defined.

ERROR -- Cannot deploy BPEL definition for process model alf/13db576c-5bec-4115-8ea1-56b44d7f0ffb/ - <soapenv:Reason xmlns:soapenv="http://www.w3.org/2003/05/soap-envelope"><soapenv:Text xml:lang="en-US">The endpoint reference (EPR) for the Operation not found is /eventmanager/services/ALFAdmin?ns=00000 and the WSA Action = null</soapenv:Text></soapenv:Reason>.

Failed to complete the promotion to server "SBM Event Manager." at 1/18/12 10:19 AM.

Look at the environment target servers and verify that they are set up properly as documented in Creating an Environment for Serena Release Manager.

Some common oversights are:

The promotion succeeds but gives warnings

If the promotion of a snapshot succeeds but gives warning messages that concern you, you may or may not need to take further action.

Warnings you can ignore

Warning messages similar to one of the following can be ignored:

WARN -- Import: Invalid Data 'b320b63f-f08b-44ed-8803-806acc663278' in node 'LastModifierID'.

WARN -- Import: Invalid Data 'b320b63f-f08b-44ed-8803-806acc663278' in node 'AuthorID'.

WARN -- Import: Invalid Data '19c59fdf-f13d-4b1a-a07c-0ffca1c14a37' in node 'UserID'.

These warnings occur because the snapshot was captured on a system that had data populated and this data doesn’t exist on the target system. This is not a problem, as you will create your own data in the target system.

Warnings that require further action

Warning messages similar to one of the following should not be ignored:

WARN -- Unable to map a parameter for web service call 'Mashup Event.EventNotice' made from transition 'Done' because field 'Application' in table 'Deployment' could not be created.

WARN -- Unable to map a parameter for web service call 'Mashup Event.EventNotice' made from transition 'Fail' because field 'Release Package' in table 'Deployment' could not be created.

These warnings occur because there are dependencies between snapshots. When there is a two-way dependency, one of the dependent snapshots must be promoted again after the snapshot it depends on is promoted.

The easiest way to resolve the mappings is to promote all snapshots once and then promote any snapshots that had the mapping warnings again. See Promoting the Snapshots.