Serena Software, Inc.
December 7, 2011
This Readme file contains information you should know before you install or use Serena® Release Control 3.1. It also contains late-breaking documentation corrections and additions made since the release of Serena Release Control 3.0 that could not be included in the published documentation.
Serena® Serena Release Control(Powered by Serena Business Manager) enables you to plan, control, and automate all your application releases from definition to deployment into production with start-to-finish traceability and end-to-end visibility across both mainframe and distributed environments.
Serena Release Control is part of Serena Release Manager 1.1, an integrated suite release for Serena Release Control, Serena Release Vault, and Serena Release Automation.
Serena Release Control 3.1 is a feature release for Serena Release Control.
Serena Release Manager 3.0.0.01 was a patch release for Serena Release Control.
Serena Release Manager 3.0 was the initial release of Serena Release Control and a rewritten version of Serena Application Release Manager 2.0.
You can access documentation and tutorials for the current release of Serena Release Manager suite through the Serena Help server at http://help.serena.com/alm/rlm/index.html. You can download documentation for any release of the Serena Release Manager suite from the Serena Customer Support website My Downloads page.
Online Support - The Serena Customer Support website at http://support.serena.com provides an easy way for customers to manage their support cases, download software patches, or search our Knowledgebase for the latest technical information about our products at any time. The most recent versions of this Readme and all product documentation may also be downloaded from the Support website. A user ID and password are required to access the Serena Customer Support website. To obtain a user ID and password, sign up online or contact Customer Support by email or telephone.
Telephone Support - Telephone contact numbers for Serena Customer Support are posted by region on the Contacting Serena Technical Support page of the Customer Support website. No password is needed to access Customer Support contact information.
Email Support - Customers can send support requests by email to email@example.com.
Authorized Support Representative - Some support contracts specify that support calls will be centrally managed within the customer organization. This practice enables related issues to be aggregated across multiple customer sites or functional groups, and it ensures accountability for the satisfactory resolution of open issues. You should determine whether you have such a support contract before contacting Serena Customer Support. If you do have such a contract, submit your support request to the designated support manager within your organization and arrange for that person to contact Serena.
Features of Serena Release Control include the following:
New features of Serena Release Control 3.0.0.01 include the following:
New features of Serena Release Control 3.1 include the following:
Installation and configuration documentation for Serena Release Control is included in the Serena Release Manager Installation and Configuration Guide.
Use Serena License Manager to apply licenses for Serena Release Control.
The system requirements for successful installation and execution of Serena Release Control depend on your organization's usage requirements. You should determine your organization’s specific needs using the detailed documentation for SBM with minimal additional requirements for the Serena Release Control process apps.
For more details, see the Serena Release Manager Installation and Configuration Guide.
To upgrade from Serena Release Control version 3.0.0.01 to version 3.1, use the steps included in the Serena Release Manager Installation and Configuration Guide.
If you are upgrading from Serena Release Control version 3.0 to version 3.0.0.01, see the Serena Release Manager 1.0.0.01 Readme for instructions.
For details of supported platforms and third party integrations, see the Serena Release Plan for Serena Release Control at: http://roadmap.serena.com.
Select Release Control and then select your version.
Solutions are available for known issues in the Serena Customer Support Knowledge Base. These solutions provide details about the issue and list associated fixes as they become available. Generally available fixes can be downloaded from the solution page online.
Issues known to exist in Serena Release Control 3.1 are as follows:
The latest published documentation for Serena Release Control, including the Readme, is posted on the Serena Help server at http://help.serena.com/alm/rlm/docpage/index.html.
Later Readme files for this product version may be posted online when an update for the product is issued. The product Help and PDFs may also be updated online between product releases.
Documentation for current and prior releases of Serena Release Manager may be downloaded by licensed customers at any time from the Serena Customer Support website. Further information on specific topics may also be available in the knowledgebase on the Serena Customer Support website.
Copyright © 2011 Serena Software, Inc. All rights reserved.