Use the following procedure to open and view the requests list for the user on the connection that is currently open.
To open a Requests list:
Select Serena | Show Requests to display all requests. This display requests either from Dimensions or from Serena Business Manager IDM, depending which application you are using to manage requests.
From the Requests view, the following default requests appear:
My Working List: This list provides requests that you can use when checking files in and out.
Draft Requests: Use this list to store requests that you have begun to write.
My Inbox: If you are using Dimensions CM requests, this lists all requests from your Dimensions Inbox.
Request Lists: Custom lists of requests that meet specific criteria.
Double-click a request to open it and update it.