Opening and Viewing Requests

Use the following procedure to open and view the requests list for the user on the connection that is currently open.

To open a Requests list:

  1. Select Serena | Show Requests to display all requests. This display requests either from Dimensions or from Serena Business Manager IDM, depending which application you are using to manage requests.

  2. From the Requests view, the following default requests appear:

  3. Double-click a request to open it and update it.