Use the following procedure to create a new request. You can also base, or prime, a new request on an existing request. If you prime an existing request, the fields in the New Request Wizard are populated with information from that request. When you create a request, it is added to the repository and assigned to the initial lifecycle state. You can leave a request in your draft (held) list if you do not have all the information when you create it.
To create a new request:
Do one of the following:
In Serena Explorer, right-click Requests or Draft Requests, and choose New | Request.
Right-click a node in the Request List, and choose New | Request.
To prime with information (related project and design part) from an existing request in any list, right-click the existing request and choose New | Request.
The New Request Wizard appears.
From the Raise request against list, select the product for which the new request is to be created.
From the of Type list, select the type of request to be created.
For Title, enter a title for the request.
For Description, do one of the following:
Select the From file option, and enter the name of the file containing the description of the request, or click the Browse button to find the file.
Select the Text option, and enter a description of the request.
Click Next.
To base the new request on an existing request, select the Base request on check box and select a request from the Base request on list. To set a relationship between the new request and the request on which it is based, choose one from the Relate as list.
Click Next.
From the Role Section list, select a role. The set of attributes that are relevant to a user with that role are displayed. To set attributes, enter or select values. Attributes in italics cannot be changed. Attributes in bold are mandatory.
Click Next.
From the Relate to parts list, select the design part specifications that the request affects. If you chose to base the request on another request, parts related to that request are already populated here. To select multiple parts, use the CTRL key. To deselect a part, you can CTRL-click on the item.
From the Relate to projects list, select the project or stream that the request affects. To select multiple parts, use the CTRL key. To deselect a part, CTRL-click on the item.
Click Next.
To add an attachment, click Add, or double-click the first empty cell in the Filename column. Enter the full path to the file that you want to attach.
Double-click the Description field and enter a description for the attachment. If you do not add a description, Dimensions CM adds the following default text: "Attachment created <date> by <user ID>"
Click Next.
Review the summary of the operations that will be performed when you create the request. To save a draft of the request, select the Save to my draft requests list check box.
Click Finish.