NOTE This dialog box appears when you select multiple requests and then right-click and select Delegate. You can delegate multiple requests at the same time if they are of the same type and belong to the same product catalog.
|
Field |
Description |
|
Role to delegate list |
Select the role that you want to delegate. |
|
Primary option |
Select to assign to the user primary responsibility for the request. |
|
Secondary option |
Select to assign the user as a backup to the user with primary responsibility for the request. |
|
Leader option |
Select to assign to the user sole responsibility for the request. |
|
Delegate related items checkbox |
Select to also delegate any related items. |
|
Available users list |
Select the user you want to delegate the request to. |
|
Assigned users list |
Select any user you want to remove from the request. |
|
Assign button |
Click to delegate the request to the user selected in the Available users list. |
|
Replace button |
Click to delegate the request to the user selected in the Available users list and to remove the user selected in the Assigned users list. |
|
Remove button |
Click to remove the user selected in the Assigned users list. |
|
OK button |
Click to complete the dialog box. |