Setting Permissions for File Attachment Processing

The Connector Web Services process temporary files for Quality Cneter file attachments in a directory on the SBM Application Engine server. The IWAM IIS user, or whichever user is set as the default server user, must have read / write access to this directory.

To set the correct permissions for handling of Quality Center file attachments by the Connector Web Services:

  1. Log on to the SBM Application Engine server.

  2. Locate the following directory:

    SBM installation root/SBM/Application Engine/webservices/bin

  3. Grant read / writer permissions to this directory to the IWAM IIS user, or default user.