Post-Installation Steps for 64-bit QC Connector

If you are installing on a 64-bit system, complete the following additional steps:

  1. Open the Component Services Administration tool. You may be able to start this by running DCOMCNFG (run DCOMCNFG) from the Run window or a command prompt. If this does not succeed, open the Control Panel and then select Administrative Tools (on Windows 7). From here you can click the Component Services shortcut.

  2. Under Component Services, expand My Computer, then expand the DCOM Config folder.

  3. Find and right-click {C5CBD7B2-490C-45F5-8C40-B8C3D108E6D7}, and select Properties.

  4. Click the Security tab.

  5. Under Launch and Activation Permissions, select Customize, then click the Edit button.

  6. On the Launch and Activation Permission dialog box, click the Add button to add a new user.

  7. Add the user called gsoap_pool. This user account is created by the SBM Configurator during SBM installation & configuration.

    If a different user is set as the gsoap application pool user for IIS, add that user.

    On Windows 2008 R2 use IIS AppPool\gsoap_pool instead of gsoap_pool.

  8. Still on the Launch and Activation Permissions dialog box, select the gsoap_pool user and, under Permissions for <user>, set Local Launch and Local Activation to Allow.

  9. Click OK, then click OK again to save the user settings.

  10. Find and right-click {9007A7F1-AC71-4563-A943-CFF4051E7E3D}, and select Properties.

  11. Add the gsoap_pool (or equivalent) user to this configuration as well, and set the same permissions.