An administrator is a user who has been granted access to the Manage Users, System Settings, and Customization modules within the application.

Change password

Serena On Premise customers should change their Administrator password from its default. (The default administrator password is KEYSTONE.) Use a strong password of 8 (or more) characters, with at least one capital letter, one numeral, and one symbol.

To change the Administrator password
  1. From the application toolbar, click Setup, and then select System Settings.
  2. Select the Security tab.
  3. Select the Users tab.
  4. Select the Administrator user from the Users tab.
  5. In Password, enter the new password.
  6. Click Save.