User Synchronization

You can use the User Synchronization tab to manage the XML configuration file that contains the field mappings between attributes and a directory service, such as Active Directory or Novell eDirectory. When you create a provider, you have the option of managing some aspects of that provider in the User Synchronization tab.

The XML configuration file lives in the Scheduler Service directory, typically C:\Program Files\Serena\Mariner\SchedulerService. The XML configuration file must be called UserResourcesSyncConfig.xml.

If you are using an on-demand version of this application, you do not need to configure user synchronization. User synchronization is only necessary for on-premise customers.

Adding a user authentication provider

In order to use a provider in the User Synchronization tab, you must first add the provider to the view. Once added, select the Use in Synchronization option.

To add a user authentication provider

In the desktop System Settings module, under Actions, click Manage Providers.
In the Manage Providers dialog box, click Add.

Deleting a user authentication provider

Authentication providers can only be deleted if there are no users assigned to it.

To delete a user authentication provider

In the desktop System Settings module, under Actions, click Manage Providers.
In the Manage Providers dialog box, select a provider and click Delete.

Editing a user authentication provider

You can update the information related to a user authentication provider.

To edit a user authentication provider

In the desktop System Settings module, under Actions, click Manage Providers.
Select an existing provider.
Click OK.