Add
A work hierarchy is a defined relationship between any work type. A work hierarchy can be defined to use any combination of default and a custom work type. Each work type in the work hierarchy can be defined independently, including whether it can exist at the top of the hierarchy (without a parent), whether it can be assigned to a work item type, such as a team, and what it's possible parent and any child work type can be. As you are adding a work hierarchy, you can view the relationships on the right side of the Work Hierarchy tab in the Types Setup view.
- From the application toolbar, click Setup, and then select Customization.
- Select the Types Setup view.
- Select the Work Hierarchy tab.
- Enter a name for the new work hierarchy.
- Select a work type from the Work Type drop-down.
- Select the Can Exist Without Parent option to indicate whether this work type can appear at the top of the work hierarchy.
- Select the Assignable Work Item option to indicate whether this work type can be assigned to other work item types, such as a team work item type.
- Select any work type that will be valid parents and valid children.
- Click Save.
Edit
You can edit a work hierarchy. Add a new work type, change the parent and child relationships, select a different assignable work type, and so on.
- From the application toolbar, click Setup, and then select Customization.
- Select the Types Setup view.
- Select the Work Hierarchy tab.
- Select a work hierarchy.
- Make your changes.
- Click Save.