Backlogs are simply the places in which your organization's work items (including defects and
impediments) are managed. Backlogs behave the same way for all levels with your agile
lifecycle. Work items can be moved between any backlog in your agile work types hierarchy.
- Managing work items Work items are anything that can appear in a backlog, such as
an epic, a user story, a task, a defect, or an impediment. You can add work items, delete
work items, edit work items, and view work items.
- Moving work items between backlogs You can move a work item from one backlog to
another, such as from a release backlog to a sprint backlog, from a defect backlog into a
sprint backlog, and so on.
- Ordering work items You can view items in a backlog in three ways: Table, List, or Tree. To order work items in a
backlog, choose More in the backlog toolbar and select Tree, Table, or List.
- Viewing work item properties A work item's properties include its name, priority,
owners (product, dev, test, doc, and so on), user story point estimates, user story points
completed, acceptance criteria, and so on. To view a work item's properties, right-click
the work item and choose Summary or
just click the name of the work item.
- Working with log items A log item is type of list that captures information that
is relevant to a phase of the agile process, but not information that should be captured
in a backlog. All log items have the same basic behavior (add, edit, delete, promote to
work item, and so on), but log items are managed independently from work items (for
example, a log item cannot appear in a backlog until after it has been promoted to a work
item). Serena
Agile On Demand includes the following out-of-the-box
log views: Feature Ideas, Impediments. Your organization can add custom
log views from the Customization module.