Setting Up Agile Planner → Configuration → Types Setup → Work Types
Use the Agile Work Types tab to add, manage, and maintain all of any work type that is used by your organization. Only an active work type can be used.
Note: This tab is only available when using Serena Agile Planner.
The Attributes tab displays all of the attributes that can be associated with the work type. The full list of available attributes are in the left column and the attributes that are associated with the work type are in the right column. To move an attribute between columns, select it and click the arrow that points to the other column. Hold down the CTRL key while selecting attributes to move more than one at a time.
If a work type is inactive, you can reactivate it so that it can be used when creating new work types.
Add a new work type.
A work type can be deleted as long as it is not being used by an existing work item. If a work type is being used (or may be used again) by a work item, you should inactivate it.
Find a work type on the Agile Work Types tab of the Types Setup tab, make the changes that need to be made, and then click Save.
A work type can be inactivated. This prevents them being available whenever a work type list is used and it helps preserve historical data associated with that work type.