Serena Software, Inc.
December 7, 2011
This Readme file contains information you should know before you install or use Serena® Release Manager 1.1. It also contains late-breaking documentation corrections and additions made since the release of Serena Release Manager 1.0 that could not be included in the published documentation.
Serena® Release Manager is the orchestrated solution for application release management that enables you to plan, manage, and automate the deployment of applications into test, pre-production, and production environments with one-click deploy, start-to-finish traceability, and end-to-end visibility.
Serena Release Manager 1.1 is a feature release for Serena Release Manager.
Serena Release Manager 1.0.0.01 was a patch release for Serena Release Manager.
Serena Release Manager 1.0 was the initial integrated suite release for Serena Release Control, Serena Release Vault, and Serena Release Automation.
You can access documentation and tutorials for the current release of Serena Release Manager suite through the Serena Help server at http://help.serena.com/alm/rlm/index.html. You can download documentation for any release of the Serena Release Manager suite from the Serena Customer Support website My Downloads page.
Online Support - The Serena Customer Support website at http://support.serena.com provides an easy way for customers to manage their support cases, download software patches, or search our Knowledgebase for the latest technical information about our products at any time. The most recent versions of this Readme and all product documentation may also be downloaded from the Support website. A user ID and password are required to access the Serena Customer Support website. To obtain a user ID and password, sign up online or contact Customer Support by email or telephone.
Telephone Support - Telephone contact numbers for Serena Customer Support are posted by region on the Contacting Serena Technical Support page of the Customer Support website. No password is needed to access Customer Support contact information.
Email Support - Customers can send support requests by email to support@serena.com.
Authorized Support Representative - Some support contracts specify that support calls will be centrally managed within the customer organization. This practice enables related issues to be aggregated across multiple customer sites or functional groups, and it ensures accountability for the satisfactory resolution of open issues. You should determine whether you have such a support contract before contacting Serena Customer Support. If you do have such a contract, submit your support request to the designated support manager within your organization and arrange for that person to contact Serena.
Features of Serena Release Manager include the following:
New features of Serena Release Manager 1.0.0.01 include the following in Serena Release Control:
New features of Serena Release Manager 1.1 include the following in Serena Release Control:
You should plan your installation and configuration according to the detailed documentation provided with each product in the Serena Release Manager suite. The documentation provided with Serena Release Manager guides you through the process.
Use the following methods to apply licenses for the Serena Release Manager suite of products.
The system requirements for successful installation and execution of Serena Release Manager depend on your organization's usage requirements. You should determine your organization’s specific needs using the detailed documentation for SBM, Dimensions CM, and Nolio. For more details, see the Serena Release Manager Installation and Configuration Guide.
For optimal performance Serena recommends that SBM and Dimensions CM be installed on separate servers and make use separate instances of Serena Common Web services.
The Oracle database JDBC driver is included with and licensed as part of the Serena Release Automation installation.
If you want to use MySQL or SQL Server with Serena Release Automation, you must obtain and install the JDBC drivers for those separately from the Serena Release Manager installation. You should obtain licenses for those products as required by the providers.
To upgrade from Serena Release Manager 1.0 or 1.0.0.01 to Serena Release Manager 1.1, you need only update the Serena Release Control product. You are not required to upgrade the other products in the suite for this release.
See the Serena Release Control Readme and the Serena Release Manager Installation and Configuration Guide for details.
For details of supported versions of the products in the Serena Release Manager suite, supported platforms, and third party integrations, see the Serena Release Plan for Serena Release Manager at: http://roadmap.serena.com.
Select Release Manager and then select your version.
Solutions are available for known issues in the Serena Customer Support Knowledge Base. These solutions provide details about the issue and list associated fixes as they become available. Generally available fixes can be downloaded from the solution page online.
Issues known to exist in each of the products in the Serena Release Manager suite are listed in the individual product Readme files.
The latest published documentation for Serena Release Manager, including the Readme, is posted on the Serena Help server at http://help.serena.com/alm/rlm/docpage/index.html.
Later Readme files for this product version may be posted online when an update for the product is issued. The product Help and PDFs may also be updated online between product releases.
Documentation for current and prior releases of Serena Release Manager may be downloaded by licensed customers at any time from the Serena Customer Support website. Further information on specific topics may also be available in the knowledgebase on the Serena Customer Support website.
Copyright © 2011 Serena Software, Inc. All rights reserved.